Business Details
38 Years
experience
Your Trusted Guitar Shop in Council Bluffs, Iowa
Since 1988, we have dedicated ourselves to creating a welcoming environment where musicians connect with the gear they need. Our shop blends decades of industry experience with a commitment to quality, offering an extensive selection of guitars, pedals, and accessories. Led by Robert Schlautman, who acquired the business after years of mentorship under its original owner, we prioritize personalized service and expertise. Our team, including long-time associate Gage Wiggins, combines deep product knowledge with a passion for music to ensure every customer finds their ideal instrument. We specialize in both new and pre-owned high-end guitars, including exclusive brands like Novo and Gibson Custom Shop.Beyond retail, we provide professional guitar repairs, from basic setups to complex restorations, while adhering to strict quality standards. Our partnerships with trusted luthiers ensure even the most intricate repairs meet exacting specifications. With a focus on transparency and customer satisfaction, we maintain clear return policies and prioritize prompt order fulfillment. Our physical location in Council Bluffs, Iowa, serves as both a retail hub and a community space for musicians to explore and test instruments. By balancing traditional craftsmanship with modern innovations, we continue to uphold our founders legacy of excellence in the musical instrument industry.
Services
Guitar Sales
Pedal Sales
Guitar Repairs
Custom Guitar Orders
Online Guitar Store
Details
- Year established: 1988
Highlights and features
- We offer over 35 years of experience in musical instrument sales and repairs.
- Our team includes certified guitar technicians with expertise in vintage instruments.
- We provide exclusive access to Gibson Custom Shop and limited-edition models.
- Our partnership network ensures high-quality repairs for complex guitar issues.
- We maintain transparent policies with 48-hour exchange windows for online purchases.
Services
Guitar Sales
We offer an extensive inventory of new and pre-owned electric, acoustic, and bass guitars from premium brands including Fender, Gibson, PRS, and Novo. Our collection features limited editions, vintage models, and Custom Shop pieces. Customers receive expert guidance to match instruments with their playing style and budget, ensuring optimal value and satisfaction.
Pedal Sales
Our pedal selection includes both modern and vintage effects units from brands like Boss, MXR, and Mooer. We curate boutique and specialty pedals for tone enthusiasts while maintaining competitive pricing. Each unit undergoes inspection to guarantee functionality, with staff available to demonstrate sound characteristics and compatibility with different rigs.
Guitar Repairs
We provide comprehensive repair services including setups, restringing, pickup installations, and structural restorations. Our technicians handle both routine maintenance and complex repairs, using premium replacement parts. For specialized work, we collaborate with trusted luthiers to preserve instrument integrity while meeting professional performance standards.
Custom Guitar Orders
We facilitate custom guitar orders through partnerships with brands like Novo and Gibson Custom Shop. Customers can specify wood types, finishes, hardware configurations, and pickup arrangements. Our team guides clients through the customization process to create instruments tailored to their exact tonal and aesthetic preferences.
Online Guitar Store
Our online platform showcases available inventory with detailed specifications and photographs. While Gibson contract restrictions prevent direct checkout for new guitars, we offer phone ordering assistance and virtual consultations. Online purchases include secure payment options and prompt shipping for approved transactions.
People
Robert Schlautman
Owner
Robert acquired the shop in 2000 after apprenticing under its original founder. With over two decades of experience, he maintains a commitment to quality inventory and customer service while preserving the business's legacy.
Gage Wiggins
Sales Associate
Gage joined the team in 2019, bringing enthusiasm for guitar technology and customer engagement. His four years of hands-on experience in the shop support both retail operations and inventory management.
Questions
What is your return policy for online purchases?
We offer a 48-hour exchange period for mail-order items, excluding layaways and special orders. Items must be unopened, in original packaging with all accessories included.
Why can't I check out some guitars online?
Gibson contract restrictions prevent direct online sales of new guitars. Contact us by phone to purchase listed Gibson instruments or inquire about available options.
Do you offer guitar repair services?
Yes, we handle basic repairs like setups and restringing. For complex work, we connect customers with trusted local luthiers specializing in advanced restorations.
How quickly do you process orders?
Orders placed before 4 PM Tuesday-Friday (excluding holidays) ship the same day. Special orders may require additional processing time.
Can I schedule a private guitar demonstration?
Yes, we offer private appointments outside regular hours. Contact us by phone or email to arrange a personalized session with specific instruments.
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